May 31, 2017

We enjoy working with owners committed to improving performance and growing their business. And after years of observing, we thought, just maybe, we could help more by sharing a few mistakes that are often made.

Our list of ten:

  1. Under bid labor and install parts in v...

May 23, 2017

Editor's Note:  Later in today’s coffee, we’ll give you a little test to see if your Gap is covered.

We see it all the time…

A company hires a bookkeeper with some Quickbooks experience. They train the new bookkeeper in their business process, hoping for suggestions on h...

May 16, 2017

In team sports, the “huddle” is often used to call the play, to motivate and help the team sync to execute better. No different in business and particularly with sales groups.

Here are some ideas on mastering the “sales huddle”.

What is a Sales Huddle? It’s a short but d...

May 9, 2017

We sometimes talk about the three big expenses/outgo’s you have in the business: Cost of Goods (purchases), Compensation (payroll) and Other Expenses (overhead).  In CI businesses, CoG is usually the largest about 40% of our revenue. Compensation can range from 25% to...

May 2, 2017

In a CI world of doubters and chain gang thinking, we probably all doubt if there can be a truly disruptive positive force for CI owners. But that doesn’t stop the Chicken Littles from forecasting our doom.

Just read again about the end of CI’s; that pathetic band of AV...

Please reload


Business Intelligence Is It Beyond Me?

September 29, 2016

Please reload

We have written over 340 coffees in 7 years sharing detailed insights into the CI business.
Most coffees are archived here on the site.
We value your feedback if you are one of the 150 regular readers. If you are not, email me, we will add you to the Tuesday morning list.
Recent Posts
Please reload

Please reload

Follow Us
  • Facebook Basic Square

© 2020 by VITAL MGMT

Proudly created with

Be a SociaLight and  Follow Us:

  • White Facebook Icon