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April 25, 2017

We have been telling anyone who will listen that the luxury segment of the CI market is a lucrative business. CI owners enjoy a business model that features up-front customer cash, 60% top-line margins and, with a disciplined cost structure, the opportunity to bring th...

April 18, 2017

If a CI manager analytically reviewed a summary listing of the last 12 months of the company’s projects, would it affect any behavior?

Consider a list of jobs noting the size, type, duration, category mix, and gross margin of each. Sort by job size – do you think you’d...

April 11, 2017

In many CI companies Sales and Receipts and Revenues are recorded as a single event. While this would be true if you were selling hot dogs from a food truck, this is not the way most CI companies conduct business.

Sales and Receipts and Revenues are different events tha...

April 4, 2017

Like most things technical we tend to overcomplicate the conversation. 200+ newsletters, almost 200 Coffees, and some 300+ CI dealers later, we’ve distilled CI business performance to 3 fundamentals you need to continuously monitor and manage. Here they are:

  1. Gross P...

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