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March 28, 2017

To make meaningful impact continuously on your business you have to have a habit of working on the business. Daily demands compete for your time and attention. Its easy to get into reaction mode and spend all your days addressing things that could be systematically han...

March 21, 2017

A retailer we work with was talking about the challenges of attaching labor and other systems to a replacement TV sale. “We still have customers come in who just want a TV, and don’t want to hear about all that other stuff”. In which case, it’s probably best to just le...

March 14, 2017

Perhaps you have seen the mattress company that suggests everyone has a sleep number to optimize their sleep. We think there is a strong parallel to the improvement number that each business has.

What is the improvement number that would help you sleep better at night?

W...

March 7, 2017

We could write this from a high-level philosophical view: take care of your customers in a way that makes them raving fans; while creating an environment where employees can grow, enjoy their work and build a sense of pride in the company and community. But we are guys...

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Business Intelligence Is It Beyond Me?

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